Not able to find the "CC" (i.e., closed captioning) option when attending an event virtually? You can follow these steps to access the closed captions during an event.
You can select closed captioning by selecting the "CC" on the right side of the control bar during an event.
If the "CC" does not populate for you on the control bar:
1. Select "Help" on the bottom of the screen
2. Select "Compatibility Mode" from the menu
3. "CC" should now appear on the right side of the control bar when you hover over the screen
4. Select "CC" and select the language you need
5. The "CC" will turn green when it is on, and captions will populate on the screen